Please login or register below before you start shopping.
The eShop Card is available on the following Axis Bank Credit Cards:
What is the eShop Card?
eShop Card is a Virtual Credit Card brought to you by Axis Bank. You can create your own eShop Card using your existing Axis Bank Credit Card. This eShop Card can be used to shop online at all websites.
What are the unique features of eShop Card?
- You don't give your actual credit card number for online transactions. It is thus the most secure way to shop online.
- The eShop Card is valid for a maximum of 48 hours.
- The eShop Card can be used at any website that accepts Visa card.
- At the end of the validity period, the unutilized amount is credited back to your credit card account.
Is the Axis Bank eShop Card safe?
Yes, the eShop Card is the safest way to conduct transactions online. As you don't give out your actual card details, your transactions are completely secure. The eShop Card is valid only for one transaction. Once you use your eShop Card, it expires and cannot be used again.
We recommend creating the eShop Card just before the intended purchase and using it immediately at the Merchant website. You can download the plug-in from our website for your ongoing online transactions.
Do I have to register to use eShop?
Yes, you have to register once to start using the eShop Card. Registration is a simple process. Just log on to www.axisbank.com and click on the 'Register now' option under eShop.
Can I register more than one Axis Bank Credit Card?
Yes, you can register all your Axis Bank Credit Cards.
How do I create my eShop Card?
Creating your eShop Card is very easy. Visit www.axisbank.com and log in to eShop using your login ID and password.
Alternatively, you can download the plug-in, which will reside on your computer. Clicking on the plug-in will take you directly to the page where you can generate the eShop Card.
Now choose from your already registered credit card(s) from which you have to draw funds for creating the eShop Card. Click OK to create the eShop Card.
Can I use the eShop Card at all websites?
You can use your eShop Card at all websites that accept Visa cards.
Do not use your eShop card when:
- The merchant requires you to present your actual AXIS Bank Credit Card for the delivery of your purchase (e.g. airlines, movie tickets, etc).
- Check the merchant's policy carefully before you purchase.
- Card is to be used for recurring or installment payments
When does my Axis Bank Credit Card account get debited - at the time of creation of eShop Card or at the time of purchase?
The amount gets blocked at the time of creation of the eShop Card and your Axis Bank Credit Card account is debited at the time of purchase.
What happens if I do not use the eShop Card at all?
If unused, the amount is credited back at the end of the validity period i.e. 24-48 hours.
What happens if I use only part of the eShop Card amount?
The balance amount gets credited to your Axis Bank Credit Card account within 30 days from the date of transaction.
How do I cancel an eShop Card after generating it?
To cancel, you have to login to eShop and choose all accounts/services. Select Card List, which will list down all the eShop Cards generated by you. You can then choose the cards that need to be cancelled and click on Cancel Card.
The amount will be credited back to your Axis Bank credit card account at end of validity period i.e. 48 hours.
Do I need any special equipment or software on my computer?
All you need is an Internet connection and a compatible internet browser.
To find out if your browser is compatible, go to the "Help" menu in your browser and select the "About" option. It should tell you what version is installed on your computer.
Can I generate eShop Card from any Computer?
Yes, you can generate eShop Cards on any computer that has an Internet connection and a compatible Internet browser.
Several merchant sites ask for a 3 Digit Code to be entered in addition to the Card Number. Does the eShop Card provide for such a number?
Yes, at the time of creation, this 3-digit code (CVV2 Value) is generated. You can use this code when prompted by the merchant site.
What if I forget my password?
You can reset your password (create a new password) by entering your credit card number, the CVV2 (3 Digit Code), your card expiry details, and your date of birth.
What should I do if I suspect someone has stolen my password or used it to make fraudulent purchases?
Contact Axis Bank immediately by calling our customer care at 91-22-25261201 or 18604258888 and report the matter.
What happens if I shop online without using the eShop Card?
Without the eShop Card, you will have to divulge details about your credit card, which may lead to misuse if it lands in the wrong hands.
Is there a Joining Fee, Annual Fee for the eShop Card?
No, this facility is currently being provided to you free of cost.
Can I withdraw cash using my eShop Card?
No, this card can be used only for online transactions at sites that accept VISA cards.
Can I use this card for mail order or telephone order purchases?
No, this card can only be used for online purchases.